Redesigning Eskuad’s Website to Increase Engagement and Clarify The Product Story

Redesigning Eskuad’s Website to Increase Engagement and Clarify The Product Story

Redesigning Eskuad’s Website to Increase Engagement and Clarify The Product Story

Overview

Info

Company: Eskuad field data platform

Platform: Web

Team: Head of design, Graphic designer, Social media designer/ web designer

Result: Increased engagement, improved page depth and scroll behavior, and clearer messaging across all key pages.


My role

Head of design, UX designer, Copywriter


As Head of Design, I led the end-to-end strategy, structure, and content design of our website. I collaborated closely with a small team to audit the site’s usability, refine the information architecture, rewrite key pages, and continuously optimize based on user behavior. I also designed and executed A/B tests and structured our content strategy around measurable outcomes.


Project Summary

When the design team inherited the Eskuad website, it was clear the site needed more than just a polish. Pages were long, navigation was unclear, and key terms didn’t align with user expectations. While SEO traffic was coming in, engagement was low—and we weren’t speaking directly to our target audience.


Restructure content to help users understand what Eskuad is

Clarify product value by audience type and use case

Create a consistent visual language across pages

Test our assumptions and let engagement metrics guide the roadmap

When the design team inherited the Eskuad website, it was clear the site needed more than just a polish. Pages were long, navigation was unclear, and key terms didn’t align with user expectations. While SEO traffic was coming in, engagement was low—and we weren’t speaking directly to our target audience.


  • Restructure content to help users understand what Eskuad is

  • Clarify product value by audience type and use case

  • Create a consistent visual language across pages

  • Test our assumptions and let engagement metrics guide the roadmap

When the design team inherited the Eskuad website, it was clear the site needed more than just a polish. Pages were long, navigation was unclear, and key terms didn’t align with user expectations. While SEO traffic was coming in, engagement was low—and we weren’t speaking directly to our target audience.


  • Restructure content to help users understand what Eskuad is

  • Clarify product value by audience type and use case

  • Create a consistent visual language across pages

  • Test our assumptions and let engagement metrics guide the roadmap

Strategy

Keep it simple. Our goal wasn’t a full rebrand—it was a smart, efficient redesign.


Make our messaging clearer and more targeted

Reduce cognitive load by editing and restructuring top-level content

Match real user needs with site structure and copy

Optimize content based on actual behavior (not guesses)

Process

Evaluate & Optimize

Evaluate

With no external budget, I began with a heuristic evaluation, and overall audit of the existing site to identify best practices that were not being observed and find some quick wins to bring the team together and encourage us to dive deeper.

The top-level findings:

Too much information, too early

 Much of the homepage and top-level pages were bloated with raw SEO copy. It helped get traffic, but overwhelmed users.

Confusing IA and naming conventions

Pages labeled “Solutions” referred to pricing tiers, while actual product capabilities were buried.

Inconsistent UI and visual style

 Mismatched button styles, visual patterns, and unclear CTA hierarchy disrupted the user experience.

Optimize

With those insights, I developed a new site map and content framework that addressed core gaps in storytelling. We needed to clearly explain

What Eskuad is

Who it’s for

How it works

What problems it solves

I rewrote key pages and designed low-fidelity layouts in Figma, then built the new flows in Hubspot.


A/B testing and iteration

The homepage was our first target. I ran an A/B test between the original longform copy and a newly abbreviated version focused on clarity and quick scanning.

Our new shorter version outperformed the original

Increased time on page

Higher scroll depth

More pages visited per session

A

B

Measure & Expand

We introduced Microsoft Clarity, Google Analytics, and Hubspot CTA performance to monitor top content. Based on data, we decided focused on improving some key metrics

Metrics to improve:

1.5

Pages per visit

1 minute

Average time per visit

34%

Average Scroll depth

Concentrating on our highest value segments

Organic search users

Chrome & Desktop users

These insights guided how we structured new landing pages and menus.


Targeted content strategy

We created new pages from in 2 categories—Use Cases and Industries—to meet visitors where they are and clearly connect their needs to our value.

Use Case Pages:


Operations

Maintenance

Health & Safety

Warehousing

Industry Pages (Designed & in Development):


Maritime

Port Operations

Forestry

Oil & Gas

Construction

Environmental Services

Each page was written using a consistent structure:


Why this tool matters for you.


How it works in your context.


What you get (key features and results).

Outcomes

Improved numbers

As of now, we’ve launched the Use Case pages and seen improvements across all our target metrics site-wide.

Improved numbers:

2.7

Pages per visit

2 minutes

Average time per visit

40.3%

Average Scroll depth

Next steps and reflection

Next Steps


Launch and track performance of Industry pages

Continue optimizing based on scroll maps and page-level engagement

Create campaign-specific landing pages with tighter alignment to ads and search terms


Reflection


This project reminded me how impactful small, targeted improvements can be—especially in a startup context. With limited resources, we used real user behavior to guide our efforts and make measurable improvements. And we didn’t just clean up—we reshaped how the site connects to our users’ real problems and goals.